Upgrade to vSphere 5.5? Take care about your backup software!

Everybody is talking about vSphere 5.5 and some people have already upgraded their environments.

However, please do not forget to take care about software compatibility despite all your joy. Before performing an upgrade, doublecheck the documentation (Best practices for vSphere 5.5 upgrade) and take care of the HCLs (Hardware Compatibility List).

And last but not least do not forget to check if your backup software is ready for vSphere 5.5!

I checked the support matrix of different backup solutions – here is the matrix:

vSphere 4.x vSphere 5.0 vSphere 5.1 vSphere 5.5
VMware vSphere Data Protection Advanced 5.1.21
System Requirements
VMware vSphere Data Protection Advanced 5.1.20
System Requirements
VMware vSphere Data Protection
System Requirements
Veeam Backup & Replication v7
Supported Hypervisors
PHD Virtual Backup 6.5.x
System Requirements
Acronis vmProtect 9
System Requirements
Tivoli Storage Manager for Virtual Environments 6.4
System Requirements
Nakivo Backup & Replication v3
System Requirements
maybe Q4/2013
Symantec Netbackup 7.6
Support Matrix
Symantec Backup Exec 2012 SP3
Support Matrix
HP Data Protector 8.0
Support Matrix (HP Passport Sign-in needed
CommVault Simpana 10
System Requirements
Quest vRanger
System Requirements
UniTrends Enterprise Backup maybe December 2013
EMC Avamar 7.0 End 2013 with SP1

last update: 21 November, 2013

*)1 *Note that vSphere 5.5 support requires manually installing the VMware Virtual Disk Development Kit (VDDK) 5.5.

If you think that an important backup solution is missing, or that the information supplied is false or incorrect, please do not hesitate to leave a comment or contact me per mail or twitter: Follow @lessi001


  1. Andreas Peetz

    Hi Andreas,
    Symantec Netbackup (current version: 7.6) is supposed to support vSphere 5.5 within the next 6 months. Source: http://www.symantec.com/connect/forums/vsphere-55-support
    – Andreas

  2. Andreas Peetz

    HP Data Protector 8.0 supports vSphere 4.x, 5.0 and 5.1, but not yet 5.5.
    Support matrix: http://support.openview.hp.com/selfsolve/document/KM00453722/binary/DP8.00_SupportMatrix_Virtualization.pdf

  3. Dee Abson

    CommVault Simpana 10
    Supports vSphere 4.x, vSphere 5.0, vSphere 5.1, vSphere 5.5*
    [System Requirements] (http://documentation.commvault.com/commvault/release_10_0_0/books_online_1/english_us/prod_info/vs_vmware.htm)

    *Note that vSphere 5.5 support requires manually installing the VMware Virtual Disk Development Kit (VDDK) 5.5.

  4. Andreas Lesslhumer (Post author)

    Thank you Andreas and Dee – update done!

  5. Dee Abson

    Just a note that CommVault Simpana 10 does support vSphere 5.5 as long as the customer manually installs the VDDK 5.5. A more automated solution is forthcoming (likely through a patch of some sort).

    Also here is an updated CommVault Simpana 10 System Requirements link:

    Thanks Andreas, this is a great resource.

  6. Luca

    Hi, seems to me You forget “EMC Avamar”;
    In the release note of Avamar 7 (11 Oct 2013) I found:
    Avamar support for VMware includes the following new features and enhancements in
    release 7.0:
    Note: Because of a problem with VMware libraries, Avamar release 7.0 is not
    compatible with ESXi 5.5.”

  7. virtual Me

    I just discovered that Symantec Backup Exec supports vSphere 5.5 in the latest Service Pack. Download link: http://www.symantec.com/business/support/index?page=content&id=TECH205351


  8. Martijn Moret

    Nice overview!!!
    Also, could you include Unitrends?
    Please update the table. As stated above, Commvault version 10 SP4 supports vSphere 5.5 including vCloud director.

  9. Matt

    This is a very good list. Well done. I would suggest adding UniTrends Enterprise Backup, a very good product for VMware backup and replication. Support for 5.5 comes in December: http://support.unitrends.com/ikm/questions.php?questionid=1425

  10. Andi

    Thank you Matt and Martijn – I will add/update the list till tomorrow.

  11. Jac

    Thank you for the list, it’s very usefull.

    I would like to add CA Arcserv, who announced it’s supported since mid December:


  12. Andreas Peetz

    Hi Andreas,

    Update to “Symantec Netbackup 7.6”: According to http://www.symantec.com/docs/DOC6840 it supports vSphere 5.5 with MP2 installed (i.e. version


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